11/10/2023 0 Comments Safety cone costumeIf the driver deems your location unsecure they will leave a calling card. TrackingĪll our Parcels have an Authority to Leave – No Signature Required (ATL) on them and they will be left near your front door if safe to do so. Your order will be covered by insurance during the delivery process, so that if it is lost in the post or damaged during transit, you will be covered. It is the most efficient and reliable service available with you being able to track your order online. Please note we do not accept pickups from our warehouse location and we do not have a retail storefront.Īll domestic orders incur a flat shipping rate and are delivered using Australia Post's E-Parcel system, Star Track or Fast Way. You will receive an email to confirm when your order has been despatched. Orders may be despatched for delivery early on occasions, depending on the rate of despatch in our warehouse. During SALE and busy periods this may take longer. We aim to despatch orders placed before 1pm on Monday to Friday the same day. If you are having something sent to a business address, please ensure the company name is written in the top address line. You are responsible for making sure your address is correct at the point of purchase. With Express Post your order will be delivered within 1-5 days depending on your location, this is guaranteed by AusPost, Star Track and Fast Way who rarely miss the deadline, but in practice there is not a lot that can be done if they do miss. This is the best delivery method offered by all our delivery companies, in our opinion it is the best delivery method to choose, but costs a bit more. Orders shipped with Fastway couriers will have an Attempted Delivery card which will include details on how to collect your parcel. The post office will keep it for 2 weeks before returning it to us. ![]() Orders shipped with Australia Post and Star Track will be redirected back to your local Post office. ![]() All our parcels include an Authority to Leave (No Signature required) and in the event of your location being unsecured a calling card will be left. This method of postage has a delivery timeframe of 3-7 days depending on your exact location, the parcel can be tracked and you will be sent a tracking number when the item has been dispatched. Please click here to see a list of postcode available for this service. ![]() COURIER CANNOT DELIVER TO A BUSINESS ADDRESS OUT OF HOURS. All parcels have an Authority To Leave and the courier will take a photo if no one is home and leave at your front door if safe.Īll orders will be delivered between 5pm and 9.30pm on the day of ordering if order is place before the 1pm cut of time. This method of delivery requires a contactable phone number as the couriers will contact your directly if there are any delivery issues. Same day Delivery (Sydney Metro Area) - $14.95 We cannot be held responsible for any of them missing delivery deadlines. All delivery times quoted on this page are the delivery times quoted to us by the courier companies, They are not guaranteed by us and are completely outside of our control.
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